Policy Last updated: April 2026
Information We Collect
When you book a service or submit a quote request through our website, we collect personal information including your name, email address, phone number, service address, and vehicle details. We collect this information to provide and improve our services.
How We Use Your Information
We use the information we collect to process and confirm bookings, send appointment confirmations and reminders, respond to quote requests, contact you about your service, and improve our booking system and website.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, including payment processors and scheduling tools, subject to confidentiality obligations.
Payment Information
Payments are processed securely through Square. We do not store your credit card or payment details on our systems. Please refer to Square's Privacy Policy for information on how they handle your payment data.
Data Storage
Your booking information is stored securely in our booking management system. We retain your information for as long as necessary to provide our services and comply with legal obligations.
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect some functionality of our website.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at info@shinefx.com.au.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Questions about this policy? Contact us at info@shinefx.com.au or call 0433 460 675.